Symptoms & Diagnosis

TRT Eligibility Criteria: Who Can Have Testosterone Replacement Therapy?

Who qualifies for testosterone replacement therapy in the UK, the blood test thresholds our doctors use, and what happens if you do not meet them.

Medical Summary: At MYTRT, eligibility for testosterone replacement therapy (TRT) is assessed through a combination of symptoms, properly collected blood results, medical history and a clinician-led safety review. For the biochemical part of our assessment, a free testosterone result below 0.347 nmol/L and/or a total testosterone result below 18 nmol/L may meet our laboratory eligibility criteria. The total testosterone reference range used by MYTRT is 18–30 nmol/L, while free testosterone is considered in relation to the 0.347 nmol/L threshold. These figures are not a self-diagnosis or an automatic prescription: testosterone deficiency is a clinical and biochemical diagnosis, and results must be interpreted alongside persistent symptoms, repeat testing [4] where appropriate and suitability for treatment. We also support non-judgemental, doctor-led assessment for people moving away from testosterone obtained through an unregulated source; their results may need a more individual interpretation and a broader health review. [1] [2] [3] [5]

TRT Eligibility Criteria at MYTRT

If you have been wondering whether your low energy, loss of libido, reduced morning erections or declining gym recovery could be related to testosterone, a blood test is an important starting point. It is not, however, the whole answer. We assess the pattern: your symptoms, your hormone results, your medical background, your current medication and whether there are factors that should be treated first or that make TRT unsuitable.

Our clinical pathway is designed to distinguish a meaningful testosterone deficiency from a one-off borderline result. The figures below set out the laboratory component of MYTRT eligibility. They are followed by the wider clinical checks that protect patients from being treated on a number alone.

MeasureMYTRT assessment criterionHow we use it
Free testosteroneBelow 0.347 nmol/LA result below this threshold may meet the biochemical eligibility component, particularly when it matches persistent compatible symptoms.
Total testosteroneBelow 18 nmol/LMYTRT uses 18–30 nmol/L as its total testosterone reference range. A result below the lower boundary may be clinically relevant and requires assessment in context.
Clinical contextSymptoms + safe clinical profileResults are reviewed with symptom history, repeat testing where needed, causes of low testosterone, fertility plans and safety blood markers.
Total testosterone above 18 nmol/LTRT unlikely to be offeredRegardless of free testosterone, MYTRT does not routinely support TRT when total testosterone is above our 18 nmol/L threshold because treatment may create supraphysiological levels.

Important: These are MYTRT assessment criteria, not a promise of treatment. A clinician must confirm that a result is reliable, that symptoms are consistent with testosterone deficiency and that TRT is medically appropriate. International guidance also recommends diagnosis only when symptoms and signs are combined with consistently low testosterone concentrations. [1] [2]

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Why we review free testosterone as well as total testosterone

Total testosterone is the amount of testosterone circulating in the blood, including hormone bound to proteins. Free testosterone is the small portion that is not tightly bound and is available to tissues. Sex hormone-binding globulin (SHBG) can change the relationship between the two, which is why a total result can sometimes look less informative than it first appears.

The 2018 International Consultation for Sexual Medicine reported that symptoms of testosterone deficiency track more closely with free testosterone than with total testosterone, while recognising the importance of both measurements in a proper assessment. [3] This does not mean that free testosterone should be read in isolation. It means our clinicians consider it alongside total testosterone, SHBG, albumin, symptoms and the quality of the blood sample.

MYTRT uses a free testosterone threshold of 0.347 nmol/L. If your result is below that figure, it may support eligibility when it aligns with your history. If your total testosterone is below 18 nmol/L, we also consider it outside the MYTRT total-testosterone reference range and investigate the full picture rather than assuming a single cause.

When free testosterone is low but total testosterone is above 18 nmol/L

We recognise that some men have symptoms they associate with low testosterone despite a total testosterone result above 18 nmol/L. This can occur where SHBG is high, because SHBG can change the relationship between total and free testosterone. A low free testosterone result deserves a proper review of your symptoms, SHBG, medication, health history and other possible causes; it does not, on its own, mean that TRT is clinically appropriate. [3]

MYTRT’s policy is that, regardless of free testosterone, if total testosterone is above 18 nmol/L you are unlikely to be offered TRT. This is because the clinical objective of TRT is to replace a confirmed deficiency and maintain hormone levels within a physiological range, not to add treatment to a total testosterone result that is already within our reference range. International guidance likewise frames treatment around confirmed symptoms with consistently low testosterone and aims for normal physiological concentrations. [1] [2]

In this setting, adding testosterone may push levels supraphysiological. In plain English, this means the amount of testosterone in the blood is above the range the body would normally produce in a healthy physiological state. That is not the same as replacing a deficiency. We cannot support treatment intended to create or maintain supraphysiological levels, because it falls outside a safe, doctor-led TRT approach and may increase the risk of treatment-related complications.

If your free testosterone is low but your total testosterone is above 18 nmol/L, our doctors can still help review the wider picture. The appropriate next step may be repeat testing, assessment of SHBG and related markers, investigation of another cause of symptoms, or advice to seek input from your GP or another specialist. The aim is to take symptoms seriously without prescribing a treatment that we cannot support clinically.

Symptoms we assess alongside blood results

The blood test gives us a biochemical snapshot; your symptoms tell us whether that result is likely to be clinically meaningful. Symptoms can overlap with sleep deprivation, depression, thyroid disease, medication effects, alcohol use, overtraining, diabetes and many other issues. That is why we look for a persistent pattern rather than using fatigue alone as proof of low testosterone.

Sexual symptoms tend to be particularly useful in an assessment. A sustained reduction in sexual desire, fewer spontaneous or morning erections, and erectile difficulties can be relevant when they occur alongside low testosterone. Physical changes such as reduced strength, loss of lean mass, increased central body fat or reduced exercise tolerance may add context. Mood, concentration, motivation and sleep may also be affected, but they remain non-specific and deserve a wider clinical review. [2]

  • Sexual: reduced libido, fewer morning erections, erectile difficulties or a sustained fall in sexual satisfaction.
  • Physical: reduced strength, loss of muscle, increased abdominal fat, low stamina or unexpectedly poor recovery.
  • Psychological and cognitive: low motivation, low mood, irritability, poor concentration or a persistent sense of mental fatigue.
  • Longer-term signs: reduced bone density, anaemia or loss of body hair may be relevant in some cases and should be assessed medically.

For a more detailed symptom-by-symptom explanation, read our complete guide to low testosterone symptoms. If your main concern is a sudden change in symptoms while you are young, our guide to possible causes of low testosterone in younger men may also be helpful.

What happens if your result meets the laboratory criteria?

A result below either MYTRT threshold does not mean treatment begins automatically. First, a doctor reviews the timing and method of the test, your symptoms and your broader medical history. Testosterone changes during the day and can be affected by illness, alcohol and sleep disruption, so it needs careful interpretation. International guidance recommends confirming a low result on a second sample before treatment is started. MYTRT does not require you to fast, and asks for collection before 11am if you are under 40 or before 2pm if you are 40 or over, which keeps samples within a comparable part of the day. [2]

We may ask for an advanced hormone panel or a repeat sample taken within the same collection window. This helps confirm your testosterone result and lets us review markers such as SHBG, LH, FSH, prolactin, full blood count, liver and kidney function, lipids and PSA where clinically appropriate. These checks help identify whether low testosterone may be primary, secondary, functional or related to a reversible cause.

If the assessment supports treatment, we discuss the potential benefits, practicalities, side effects, monitoring and the implications for fertility. If a reversible cause is more likely, the right plan may instead focus on sleep, weight, medication review, treatment of another condition or referral. Our guide to low testosterone treatment options explains the broader range of approaches.

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If this test showed you have low testosterone, the Advanced Testosterone Blood Test will assess your suitability for TRT.

Who may not be suitable for TRT, even with a low result?

Eligibility has two parts: identifying a possible deficiency and deciding whether TRT is safe and suitable. A low result requires a careful conversation, not a shortcut to treatment. People who are trying to conceive should raise this early, because external testosterone can suppress sperm production. [1] Our male fertility testing guide explains why the baseline discussion matters.

TRT may be deferred, declined or referred for further specialist input when there are significant safety concerns. Examples can include raised haematocrit, untreated severe obstructive sleep apnoea, unexplained prostate concerns, recent major cardiovascular events, certain cancer histories or a need to investigate a pituitary problem. The exact decision depends on the individual and should be made with an appropriately qualified clinician. [1]

What our doctor reviews before making an eligibility decision

Before any treatment recommendation, our doctor looks beyond the testosterone figure. We discuss when symptoms began, how they affect day-to-day life, previous blood tests, current medicines and supplements, sleep, alcohol, exercise, family history and relevant medical conditions. This conversation matters because the same laboratory result can mean different things in different people. A result that follows a run of night shifts or acute illness may need confirmation; a result that accompanies persistent sexual symptoms and repeated abnormal testing deserves a different level of attention.

We also use the assessment to look for clues about why testosterone may be low. LH and FSH can help distinguish a potential problem with testicular production from reduced signalling from the brain. Prolactin, thyroid markers and other tests may be considered when history or results suggest another endocrine issue. In some cases, the safest and most useful next step is further investigation or a GP/specialist referral rather than beginning TRT.

Safety is considered at the start, not only after a prescription. Depending on your circumstances, the review may include haematocrit, haemoglobin, blood pressure, cardiometabolic risk, prostate history and symptoms of sleep apnoea. These are not barriers designed to make care difficult; they help ensure that any treatment plan is responsible, proportionate and monitored. The Endocrine Society similarly emphasises appropriate diagnostic work-up, assessment of underlying cause and a monitoring plan alongside any decision to treat. [1]

What happens after treatment eligibility is confirmed?

When TRT is judged appropriate, treatment is not simply prescribed and forgotten. We agree a plan that fits your clinical needs and practical routine, discuss how and when medication is used, and arrange follow-up blood tests and reviews. The aim is to improve confirmed deficiency symptoms while maintaining safe physiological treatment levels and responding early to any side effects. You can read more about the ongoing care pathway in our MYTRT treatment journey.

Regular review allows our doctors to consider how you feel alongside measurable markers. It also gives you a clear point of contact if your circumstances change, if you are planning a family or if you have questions about treatment. TRT is best viewed as a monitored medical relationship, not a product purchased on the strength of one result. For a broader explanation of its role, see our guide to what TRT involves.

Moving from unregulated testosterone to doctor-led care

We understand that some men have used testosterone sourced outside a regulated prescription pathway, including from an underground laboratory (UGL) or another unregulated supplier. If that is part of your history, you can be open with our doctors. We will not judge you for seeking help; where clinically appropriate, we will endeavour to help you move towards a safer, monitored, doctor-led approach through MYTRT. If the purpose of testing is to establish your untreated testosterone baseline for MYTRT eligibility, we require you to have been off unregulated or non-prescribed testosterone for at least three months before that baseline blood test is taken.

Eligibility can be less straightforward after current or previous non-prescribed testosterone use. While you are using external testosterone, a testosterone result may be elevated or exceed the laboratory assay’s measuring range and does not, by itself, show how your own hormone system is functioning. Recent use can continue to affect interpretation after the last dose. For MYTRT to assess an untreated baseline for eligibility, the baseline sample must be taken after at least three months without unregulated or non-prescribed testosterone. Timing, the products used, other medicines and your symptoms can all affect interpretation, so a full health picture matters more than one number. [5]

Our doctors may review hormone markers alongside full blood count and haematocrit, liver and kidney markers, lipids, blood pressure and other tests that are clinically relevant to you. This type of review helps identify issues that need attention and informs whether a transition to MYTRT care is suitable, or whether a GP, specialist or urgent assessment is the safer next step. Anabolic-androgenic steroid use can be associated with hormonal, cardiovascular, liver, kidney, fertility and psychological effects, which is why a proper clinical assessment is important. [5] [6]

You can share bloodwork you have already obtained from another provider when you schedule a free TRT doctor consultation. Earlier bloodwork can still help us understand current health and potential safety issues, but it cannot be used as your untreated eligibility baseline if it was taken within three months of using unregulated or non-prescribed testosterone. We will review the date, collection circumstances and markers included, then tell you whether the results are sufficiently current and complete for the next clinical step. If you need an untreated baseline test, you can purchase a MYTRT Initial Testosterone Blood Test once the three-month period has passed; an Advanced Testosterone Blood Test or repeat sample may then be recommended for a clearer health picture.

Do not delay seeking advice because you are concerned about disclosing previous use, and do not try to adjust doses or add medicines to change a blood test result. If you have severe symptoms such as chest pain, significant shortness of breath, collapse or new neurological symptoms, seek urgent medical care through 999 rather than waiting for a routine consultation. [6]

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How to prepare for an accurate testosterone assessment

Good preparation makes a test more useful. If you are arranging a testosterone blood test, follow the collection instructions carefully and tell our clinical team about current medication, supplements, recent illness and changes to sleep or work patterns. You do not need to fast before a testosterone test with MYTRT. To keep results comparable, we ask for your sample to be taken before 11am if you are under 40, and before 2pm if you are 40 or over. Do not stop prescribed medication simply to influence a result; discuss it with your prescriber first.

  • Book your collection before 11am if you are under 40, or before 2pm if you are 40 or over, ideally after adequate sleep.
  • Avoid testing during an acute illness unless a clinician advises otherwise.
  • Record symptoms, their duration and any factors that make them better or worse.
  • Tell us about fertility plans, past anabolic steroid use and relevant medical history.
  • Use repeat testing or an advanced venous test if our clinical team recommends it.

Our testosterone testing resource explains what a meaningful hormone assessment should involve. You can start with our Initial Testosterone Blood Test; where indicated, an Advanced Testosterone Blood Test provides the fuller clinical picture needed for a treatment decision.

What eligibility means in practice

Eligibility is not about chasing a number, using testosterone for performance enhancement or treating every tired day as a hormone problem. It is about establishing whether a persistent symptom pattern and a reliable hormone result point to testosterone deficiency, then deciding whether a monitored treatment plan is likely to help more than it harms. If treatment is right for you, our doctors will discuss a personalised pathway and the monitoring that goes with it.

If your test does not support eligibility, the appointment can still be useful. It may identify the need for better sleep, a GP review, metabolic support, mental health care, medication changes or another investigation. Either way, the goal is a clearer explanation for how you are feeling and a safe next step.

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References

  1. Bhasin S, Brito JP, Cunningham GR, et al. Testosterone Therapy in Men With Hypogonadism: Endocrine Society Clinical Practice Guideline (2018).
  2. European Association of Urology. Male Hypogonadism Guidelines.
  3. Morgentaler A, Traish A, Hackett G, et al. Diagnosis and Treatment of Testosterone Deficiency: Updated Recommendations From the Lisbon 2018 International Consultation for Sexual Medicine. Sexual Medicine Reviews. 2019.
  4. British Society for Sexual Medicine. British Society for Sexual Medicine, Guidelines on Male Adult Testosterone Deficiency, with Statements for Practice (2023) (2023).
  5. Gibbons SM, Moulding M, Bailey K, et al. Essential blood testing in the patient using androgenic anabolic steroids: a clinical practice guideline for primary care. British Journal of General Practice. 2024.
  6. NHS. Anabolic steroid misuse.

Your Questions Answered

Our team has significant expertise and experience in men's health.

A free testosterone result below 0.347 nmol/L may meet the laboratory component of MYTRT eligibility assessment. It must still be interpreted with your symptoms, total testosterone, SHBG and the quality of the sample. A clinician will decide whether a repeat test or a broader panel is needed before discussing treatment. Read our testosterone testing guide for more on the testing process.

MYTRT uses a total testosterone reference range of 18–30 nmol/L. A total testosterone result below 18 nmol/L may meet the laboratory part of our eligibility criteria, particularly when you have compatible ongoing symptoms. It is not an automatic diagnosis or prescription, because a safe decision also depends on repeated results where appropriate, clinical history and safety checks.

It is unlikely. MYTRT’s policy is that, regardless of free testosterone, a total testosterone result above 18 nmol/L is unlikely to lead to TRT because treatment may push total levels above the physiological range. A low free testosterone result still deserves careful assessment, especially if SHBG is high, but it does not automatically make TRT safe or clinically supportable. We can review symptoms, repeat testing and other possible causes rather than treating the number in isolation.

Supraphysiological means above the level the body would normally produce within a healthy physiological range. TRT is intended to replace a confirmed deficiency, not to raise testosterone beyond normal levels. If total testosterone is already above 18 nmol/L, adding testosterone can make it difficult to keep treatment within a safe replacement range; this is why we are unlikely to offer TRT in that situation.

Fatigue can be part of a testosterone-deficiency pattern, but it has many possible causes, including poor sleep, stress, thyroid problems, anaemia, depression and other medical conditions. We therefore do not use tiredness alone to determine eligibility. A persistent combination of symptoms plus relevant blood results is more informative; see our low testosterone symptoms guide.

Often, yes. Testosterone can vary with time of day, sleep, acute illness and the circumstances of testing, so a clinician may request a second sample within the same collection window to confirm an abnormal result. An advanced panel can also help explain the relationship between total testosterone, free testosterone and SHBG. The final approach depends on your initial result and clinical history.

Yes. Changes in SHBG can mean that total testosterone does not fully reflect the amount of hormone available to tissues. That is one reason we assess free testosterone alongside total testosterone rather than treating either figure as the sole answer. Our doctors interpret the results together and check whether they fit your symptoms.

No. A below-threshold result may show that you meet the laboratory eligibility component, but a prescription requires a doctor’s full clinical assessment. We consider symptoms, repeat testing, your medical history, fertility intentions and safety blood markers before recommending a plan. Our guide to getting TRT in the UK explains the steps after testing.

It can. External testosterone may reduce the body’s signalling for sperm production, so this must be discussed before treatment if you are trying to conceive now or may want children in the future. A clinician can explain the implications, whether a fertility assessment is appropriate and whether another route needs consideration. See our male fertility test guide for a useful starting point.

They may help in some cases, particularly where excess weight, poor sleep, alcohol, medication effects, untreated sleep apnoea or overtraining are contributing factors. Lifestyle work remains valuable whether or not TRT is eventually appropriate, but it is not a substitute for investigating persistent symptoms or a concerning result. Our low testosterone treatment guide covers reversible causes and treatment options in more detail.

A home test can be a practical first step, but it does not replace clinical interpretation. If the result is relevant to eligibility, we may recommend an advanced venous panel or a repeat sample taken within the same collection window to confirm it and assess other safety markers. The most useful test is the one paired with appropriate follow-up, not simply the fastest result.

A result that does not meet our criteria does not mean your symptoms are unimportant. It may point to a different cause, a need for repeat testing or an opportunity to address sleep, weight, medication, stress or another health condition. Your clinician can advise on the next step, and our treatment-options resource explains why a tailored plan matters.

Yes, you can speak openly to our doctors if you have used testosterone from an underground laboratory (UGL) or another unregulated source. We take a non-judgemental approach and, where clinically appropriate, will endeavour to help you move towards monitored doctor-led care. To establish an untreated baseline for MYTRT eligibility, we require at least three months without unregulated or non-prescribed testosterone before the baseline blood test. Any recommendation depends on a full health review; we do not validate, recommend or continue unsupervised use.

If you are currently using external testosterone, the measured testosterone level may be high or exceed the laboratory assay range and may not show how your own hormone production is functioning. A doctor needs to understand the timing of tests, previous products, symptoms and other health markers such as haematocrit, lipids and liver or kidney results. This is why we may recommend a broader panel or repeat testing before making an eligibility decision. [5]

Yes. When you schedule a free TRT doctor consultation, you can share existing bloodwork from another provider for clinical review. We will check whether it is current and includes the markers needed to understand your health safely. Results taken within three months of unregulated or non-prescribed testosterone use may still be helpful for a safety review, but cannot establish the untreated baseline MYTRT requires for eligibility. If needed, we will explain when to arrange a MYTRT baseline test and whether you also need an advanced panel.

No, you should not delay asking for help because you are worried about your history. However, if you want a blood test to establish an untreated baseline for MYTRT eligibility, we require the sample to be taken only after at least three months without unregulated or non-prescribed testosterone. This is a MYTRT baseline-assessment requirement, not a substitute for individual medical advice on stopping use; do not make dose changes or add other medicines simply to alter a test result. Speak to a qualified clinician who can assess your circumstances. If you become severely unwell or have emergency symptoms such as chest pain, marked breathlessness, collapse or new neurological symptoms, call 999.

We want to assess your true untreated baseline, rather than a result still influenced by recent external testosterone use. For that purpose, MYTRT requires at least three months without unregulated or non-prescribed testosterone before the baseline sample is collected. Testing earlier can still be useful for assessing health and safety, but it cannot answer the untreated-baseline eligibility question reliably enough for our clinical pathway. [5]